Heron Ridge Assocs, PLC strives to provide our clientele with the best service and facilities we can offer.  In an effort to reach our goal of being the premier center for treatment, we ask for feedback from those who visit our website and/or have been clients in our programs.  Thank you for taking time to complete to complete this form.

Feedback Form 1. What type of contact have you had with our program?      Client Being Seen by Clinician or Psychiatrist Referring Agency New Visitor to Our Website   2. With which site location are you most familiar?    Clarkston Ann Arbor Bloomfield Plymouth   3. When you called Heron Ridge Assocs, PLC, were we professional, courteous and responsive to your call?    Yes No Additional comments regarding professionalism, courtesy and response:      4. Was the office setting pleasant and comfortable?    Yes No Additional comments regarding the office setting:      5. Were you pleased with the therapist's / psychiatrist's responsiveness to your needs?    Yes No Additional comments regarding responsiveness:      6. Would you recommend our staff and program to others who may need our services?    Yes No Additional comments regarding recommendations:      7. If you needed to voice a complaint or concern, did you feel we were concerned and responsive to your complaint?    Yes No Additional comments regarding complaints or concerns:      8. Do you feel that working with us has made an improvement in your life?    Yes No Additional comments regarding life improvement:      9. Do you have any suggestions you would like to make regarding how we might improve our programs?    Yes No If yes, please explain:      10. Additional comments:

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